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Dear Customers

It is thought that it is the turning point when the management idea of our company is tried while the market in the world is changing greatly now. Our company has worked as a trading company over many years. In it, it is sure that the thing which it is continuing having as a management idea of "grasping the spot" becomes much more important regardless of in and outside the country in a future market. That is, it is in the place referred to as acting by considering a thing called a direct visitor's needs to the forefront also in aftercare or a service side not to mention supplying satisfying goods to an end user exceeding a thing called a customer. I think that rational and prompt action of acting also based on a request and the opinion of a maker and a producer is required simultaneously with it. Isn't the role of the company which is working as agency functions, such as a "trading company" and a "wholesale store", thin in the economic conditions which can recent years never be referred to as desirable. In order to cut down cost, to lower a price, to risk survival and to compete in the market, isn't developing business direct inevitable.
We recognize it as it being a best chance in the trend said like this. Because, many choices in the inside it was told to us that treated many items are in the first place first. Consider a thing called the needs of the trend and visitor in the world specified also like the point in it to the forefront, and call it . Only neither a trend nor needs is simultaneously followed with it, but there is "Skill"&"Method"of proposing various items containing the main items of a maker or a producer to people of various countries. Merely, only, if it does not only compete in a price by lowering cost and is not based on a quality in it, either, we think that satisfaction of a visitor does not have much. Of course, we treat a "thing" (products) and are managing as a company based on it. However, our company does not sell the "thing" and considers that I have had "trust" bought to a visitor and a supplier. A thing called such the so-called "customer satisfaction" thinks that it is the greatest target. Although "customer satisfaction" is briskly said as part of business administration also by the lesson of a university etc. in recent years, in our company, in carrying out business, it is not considering such things as a theory, and has acted by always understanding the spot as actual fighting. Now, positioning called Japan in the inside in Japan and Asia in the inside in the world has already changed. Change of a market, and change of an end user.
We think it important to always correspond positively and promptly to such things. Simultaneously, our idea is practiced as action from now on, and it strives.
President Mr,Saito Keiichi

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